feat: 完善客户列表管理操作

src/modules/customers/pages/CustomersView.test.ts

@@ -4,12 +4,15 @@ import { enableAutoUnmount, flushPromises, mount } from '@vue/test-utils'
 import { afterEach, beforeEach, describe, expect, it, vi } from 'vitest'
 import {
   approveEnterpriseReview,
+  archivePlatformTenant,
   downloadTenantQualification,
+  createPlatformTenantImpersonation,
   getPlatformTenant,
   listEnterpriseReviews,
   listPlatformTenants,
   listTenantQualifications,
   rejectEnterpriseReview,
+  resetPlatformTenantOwnerPassword,
   updatePlatformTenant,
   uploadPlatformTenantQualification,
   uploadPlatformTenantRequiredQualificationPackage,
@@ -45,9 +48,11 @@ vi.mock('vue-router', async (importOriginal) => ({
 
 vi.mock('@/modules/iam', () => ({
   approveEnterpriseReview: vi.fn(),
+  archivePlatformTenant: vi.fn(),
   changePlatformTenantStatus: vi.fn(),
   checkPlatformTenantContactPhone: vi.fn().mockResolvedValue(true),
   createPlatformTenant: vi.fn(),
+  createPlatformTenantImpersonation: vi.fn(),
   downloadTenantQualification: vi.fn(),
   getPlatformTenant: vi.fn(),
   listEnterpriseReviews: vi.fn(),
@@ -56,6 +61,7 @@ vi.mock('@/modules/iam', () => ({
   listTenantQualifications: vi.fn(),
   qualificationFileName: vi.fn((documentUrl: string) => documentUrl.split('/').at(-1) || '资质文件'),
   rejectEnterpriseReview: vi.fn(),
+  resetPlatformTenantOwnerPassword: vi.fn(),
   submitPlatformTenantReview: vi.fn(),
   updatePlatformTenant: vi.fn(),
   uploadPlatformTenantQualification: vi.fn(),
@@ -349,7 +355,7 @@ describe('CustomersView', () => {
 
     mount(CustomersView, { attachTo: document.body, global: { plugins: [pinia, ElementPlus] } })
     await flushPromises()
-    tableButtonByText('通过')?.click()
+    tableButtonByText('审核')?.click()
     await flushPromises()
     ;[...document.querySelectorAll<HTMLButtonElement>('button')]
       .find((button) => button.textContent?.trim() === '确认通过')?.click()
@@ -379,7 +385,7 @@ describe('CustomersView', () => {
 
     mount(CustomersView, { attachTo: document.body, global: { plugins: [pinia, ElementPlus] } })
     await flushPromises()
-    tableButtonByText('通过')?.click()
+    tableButtonByText('审核')?.click()
     await flushPromises()
     ;[...document.querySelectorAll<HTMLButtonElement>('button')]
       .find((button) => button.textContent?.trim() === '确认通过')?.click()
@@ -402,7 +408,7 @@ describe('CustomersView', () => {
 
     expect(listPlatformTenants).not.toHaveBeenCalled()
     expect(document.body.textContent).toContain(fullTenant.tenantName)
-    expect(tableButtonByText('通过')).toBeDefined()
+    expect(tableButtonByText('审核')).toBeDefined()
   })
 
   it('does not let an older review response restore stale actions', async () => {
@@ -423,11 +429,65 @@ describe('CustomersView', () => {
 
     resolveSecond([pendingReview])
     await flushPromises()
-    expect(tableButtonByText('通过')).toBeDefined()
+    expect(tableButtonByText('审核')).toBeDefined()
 
     resolveFirst([])
     await flushPromises()
-    expect(tableButtonByText('通过')).toBeDefined()
+    expect(tableButtonByText('审核')).toBeDefined()
+  })
+
+  it('resets only the customer owner password through the tenant contract', async () => {
+    const auth = useAuthStore()
+    auth.permissions = [...auth.permissions, 'platform:customer:reset-password']
+    useAccessPreviewStore().initializeAfterLogin()
+    vi.mocked(listPlatformTenants).mockResolvedValue({ records: [{ ...fullTenant, status: 'ACTIVE' }], page: 1, size: 10, total: 1, pages: 1 })
+    vi.mocked(resetPlatformTenantOwnerPassword).mockResolvedValue()
+
+    mount(CustomersView, { attachTo: document.body, global: { plugins: [pinia, ElementPlus] } })
+    await flushPromises()
+    tableButtonByText('重置密码')?.click()
+    await flushPromises()
+
+    const password = document.querySelector<HTMLInputElement>('input[autocomplete="new-password"]')
+    const confirmation = document.querySelector<HTMLInputElement>('input[placeholder="请再次输入新密码"]')
+    password!.value = 'NewPassword#2026'
+    password!.dispatchEvent(new Event('input', { bubbles: true }))
+    confirmation!.value = 'NewPassword#2026'
+    confirmation!.dispatchEvent(new Event('input', { bubbles: true }))
+    await flushPromises()
+    ;[...document.querySelectorAll<HTMLButtonElement>('button')]
+      .find((button) => button.textContent?.trim() === '确认重置')?.click()
+    await flushPromises()
+
+    expect(resetPlatformTenantOwnerPassword).toHaveBeenCalledWith(fullTenant.id, {
+      newPassword: 'NewPassword#2026', forceChangePassword: true,
+    })
+  })
+
+  it('archives a customer only after its customer ID is explicitly confirmed', async () => {
+    const auth = useAuthStore()
+    auth.permissions = [...auth.permissions, 'platform:customer:delete']
+    useAccessPreviewStore().initializeAfterLogin()
+    vi.mocked(archivePlatformTenant).mockResolvedValue({ ...fullTenant, status: 'DISABLED' })
+
+    mount(CustomersView, { attachTo: document.body, global: { plugins: [pinia, ElementPlus] } })
+    await flushPromises()
+    tableButtonByText('删除')?.click()
+    await flushPromises()
+
+    const confirmation = document.querySelector<HTMLInputElement>('input[placeholder="TEN8"]')
+    expect(confirmation).toBeTruthy()
+    expect([...document.querySelectorAll<HTMLButtonElement>('button')]
+      .find((button) => button.textContent?.trim() === '确认删除')?.disabled).toBe(true)
+
+    confirmation!.value = 'TEN8'
+    confirmation!.dispatchEvent(new Event('input', { bubbles: true }))
+    await flushPromises()
+    ;[...document.querySelectorAll<HTMLButtonElement>('button')]
+      .find((button) => button.textContent?.trim() === '确认删除')?.click()
+    await flushPromises()
+
+    expect(archivePlatformTenant).toHaveBeenCalledWith(fullTenant.id)
   })
 
   it('keeps the first operation column unfixed so it cannot cover a 320px table viewport', async () => {

src/modules/customers/pages/CustomersView.vue

@@ -1,15 +1,17 @@
 <script setup lang="ts">
 import { computed, nextTick, onBeforeUnmount, onMounted, reactive, ref, watch } from 'vue'
 import { useRoute, useRouter } from 'vue-router'
-import { Building2, CheckCircle2, Download, Eye, FileText, FileUp, Pencil, Plus, Power, ShieldCheck, ShieldX } from '@lucide/vue'
+import { Building2, CheckCircle2, Download, Eye, FileText, FileUp, KeyRound, LogIn, Pencil, Plus, Power, ShieldCheck, ShieldX, Trash2 } from '@lucide/vue'
 import { ElMessage, ElMessageBox, type FormInstance, type FormRules } from 'element-plus'
 import { getApiErrorDetails, getApiErrorMessage, type ApiErrorDetails } from '@/shared/api/http'
 import { createPlatformExportTask } from '@/modules/downloads'
 import {
   approveEnterpriseReview,
+  archivePlatformTenant,
   changePlatformTenantStatus,
   checkPlatformTenantContactPhone,
   createPlatformTenant,
+  createPlatformTenantImpersonation,
   downloadTenantQualification,
   getPlatformTenant,
   listEnterpriseReviews,
@@ -18,6 +20,7 @@ import {
   listTenantQualifications,
   qualificationFileName,
   rejectEnterpriseReview,
+  resetPlatformTenantOwnerPassword,
   submitPlatformTenantReview,
   updatePlatformTenant,
   uploadPlatformTenantQualification,
@@ -75,6 +78,24 @@ const approvalResultOpen = ref(false)
 const approvalResult = ref<EnterpriseApprovalResponse | null>(null)
 const decision = reactive({ type: 'approve' as 'approve' | 'reject', comment: '' })
 const decisionFormRef = ref<FormInstance>()
+const passwordDialogOpen = ref(false)
+const passwordSubmitting = ref(false)
+const passwordFormRef = ref<FormInstance>()
+const passwordTenant = ref<PlatformTenantResource | null>(null)
+const passwordForm = reactive({ newPassword: '', confirmPassword: '', forceChangePassword: true })
+const passwordError = ref<ApiErrorDetails | null>(null)
+const impersonationDialogOpen = ref(false)
+const impersonationSubmitting = ref(false)
+const impersonationFormRef = ref<FormInstance>()
+const impersonationTenant = ref<PlatformTenantResource | null>(null)
+const impersonationForm = reactive({ reason: '' })
+const impersonationError = ref<ApiErrorDetails | null>(null)
+const archiveDialogOpen = ref(false)
+const archiveSubmitting = ref(false)
+const archiveTenant = ref<PlatformTenantResource | null>(null)
+const archiveConfirmCode = ref('')
+const archiveError = ref<ApiErrorDetails | null>(null)
+let impersonationCleanup: (() => void) | null = null
 const editorOpen = ref(false)
 const editorLoading = ref(false)
 const saving = ref(false)
@@ -158,7 +179,7 @@ const creditCodeEstablished = ref(false)
 const unifiedSocialCreditCodePattern = /^[0-9A-Z]{18}$/
 
 const customerColumns: DataTableColumn[] = [
-  { key: 'actions', label: '操作', minWidth: 190, slotName: 'actions' },
+  { key: 'actions', label: '操作', minWidth: 520, slotName: 'actions' },
   { key: 'tenantCode', prop: 'tenantCode', label: '客户ID', minWidth: 170 },
   { key: 'company', label: '公司名称', minWidth: 230, slotName: 'company' },
   { key: 'unifiedSocialCreditCode', prop: 'unifiedSocialCreditCode', label: '统一社会信用代码', minWidth: 205, formatter: (row: PlatformTenantResource) => displayText(row.unifiedSocialCreditCode) },
@@ -202,6 +223,23 @@ const missingQualificationPackageItems = computed(() => {
 })
 const hasUnsavedChanges = computed(() => Boolean(editingId.value) && JSON.stringify(form.value) !== savedFormSnapshot.value)
 const pendingReviewByTenantId = computed(() => new Map(pendingReviews.value.map((review) => [String(review.tenantId), review])))
+const passwordRules: FormRules = {
+  newPassword: [
+    { required: true, message: '请输入新密码', trigger: 'blur' },
+    { min: 8, max: 20, message: '密码长度为 8-20 位', trigger: 'blur' },
+    { pattern: /^(?=.*[A-Za-z])(?=.*\d).+$/, message: '密码必须同时包含字母和数字', trigger: 'blur' },
+  ],
+  confirmPassword: [{
+    validator: (_rule, value, callback) => value === passwordForm.newPassword ? callback() : callback(new Error('两次输入的密码不一致')),
+    trigger: ['blur', 'change'],
+  }],
+}
+const impersonationRules: FormRules = {
+  reason: [
+    { required: true, message: '请输入代登录原因', trigger: 'blur' },
+    { min: 5, max: 500, message: '代登录原因需填写 5-500 字', trigger: 'blur' },
+  ],
+}
 function displayText(value?: string | null) { return value?.trim() || '—' }
 function formatDate(value?: string | null) { return value ? value.replace('T', ' ').slice(0, 16) : '—' }
 function statusMeta(status: PlatformTenantStatus) {
@@ -577,6 +615,136 @@ async function toggleStatus(row: PlatformTenantResource) {
   } finally { rowActionId.value = '' }
 }
 
+function randomPassword() {
+  const alphabet = 'ABCDEFGHJKLMNPQRSTUVWXYZabcdefghijkmnopqrstuvwxyz23456789!@#$%^&*'
+  const values = new Uint32Array(10)
+  crypto.getRandomValues(values)
+  const body = Array.from(values, (value) => alphabet[value % alphabet.length]).join('')
+  passwordForm.newPassword = `A7${body}`
+  passwordForm.confirmPassword = passwordForm.newPassword
+  void nextTick(() => passwordFormRef.value?.clearValidate())
+}
+
+function openResetPassword(row: PlatformTenantResource) {
+  passwordTenant.value = row
+  passwordForm.newPassword = ''
+  passwordForm.confirmPassword = ''
+  passwordForm.forceChangePassword = true
+  passwordError.value = null
+  passwordDialogOpen.value = true
+  void nextTick(() => passwordFormRef.value?.clearValidate())
+}
+
+async function submitResetPassword() {
+  if (!passwordTenant.value || passwordSubmitting.value || !passwordFormRef.value) return
+  const valid = await passwordFormRef.value.validate().then(() => true).catch(() => false)
+  if (!valid) return
+  passwordSubmitting.value = true
+  passwordError.value = null
+  try {
+    await resetPlatformTenantOwnerPassword(passwordTenant.value.id, {
+      newPassword: passwordForm.newPassword,
+      forceChangePassword: passwordForm.forceChangePassword,
+    })
+    ElMessage.success('企业管理员密码已重置')
+    passwordDialogOpen.value = false
+    passwordTenant.value = null
+    passwordForm.newPassword = ''
+    passwordForm.confirmPassword = ''
+  } catch (error) {
+    passwordError.value = getApiErrorDetails(error, '客户管理员密码重置失败，请稍后重试')
+  } finally {
+    passwordSubmitting.value = false
+  }
+}
+
+function openImpersonation(row: PlatformTenantResource) {
+  impersonationTenant.value = row
+  impersonationForm.reason = '协助客户处理业务问题'
+  impersonationError.value = null
+  impersonationDialogOpen.value = true
+  void nextTick(() => impersonationFormRef.value?.clearValidate())
+}
+
+async function submitImpersonation() {
+  if (!impersonationTenant.value || impersonationSubmitting.value || !impersonationFormRef.value) return
+  const valid = await impersonationFormRef.value.validate().then(() => true).catch(() => false)
+  if (!valid) return
+  const clientUrl = String(import.meta.env.VITE_CLIENT_WEB_URL || '').trim()
+  if (!clientUrl) {
+    impersonationError.value = getApiErrorDetails(new Error('未配置客户工作台地址'), '暂未配置客户工作台地址，无法安全跳转登录')
+    return
+  }
+  let targetOrigin: string
+  try { targetOrigin = new URL(clientUrl, window.location.origin).origin } catch {
+    impersonationError.value = getApiErrorDetails(new Error('客户工作台地址无效'), '客户工作台地址配置无效，无法安全跳转登录')
+    return
+  }
+  const popup = window.open(clientUrl, '_blank')
+  if (!popup) {
+    impersonationError.value = getApiErrorDetails(new Error('浏览器拦截了新窗口'), '浏览器拦截了客户工作台窗口，请允许弹窗后重试')
+    return
+  }
+  impersonationSubmitting.value = true
+  impersonationError.value = null
+  let handoffPending = false
+  try {
+    const ticket = await createPlatformTenantImpersonation(impersonationTenant.value.id, { reason: impersonationForm.reason.trim() })
+    const onReady = (event: MessageEvent) => {
+      if (event.source !== popup || event.origin !== targetOrigin || event.data?.source !== 'chongchong-client' || event.data?.type !== 'impersonation-ready') return
+      popup.postMessage({ source: 'chongchong-admin', type: 'impersonation-ticket', code: ticket.code }, targetOrigin)
+      cleanup()
+      impersonationSubmitting.value = false
+      ElMessage.success('客户工作台已打开')
+      impersonationDialogOpen.value = false
+    }
+    const timeout = window.setTimeout(() => {
+      cleanup()
+      impersonationSubmitting.value = false
+      impersonationError.value = getApiErrorDetails(new Error('客户工作台未完成安全握手'), '客户工作台未完成安全握手，请关闭窗口后重试')
+    }, 10000)
+    const cleanup = () => {
+      window.clearTimeout(timeout)
+      window.removeEventListener('message', onReady)
+      if (impersonationCleanup === cleanup) impersonationCleanup = null
+    }
+    impersonationCleanup?.()
+    impersonationCleanup = cleanup
+    window.addEventListener('message', onReady)
+    handoffPending = true
+  } catch (error) {
+    popup.close()
+    impersonationError.value = getApiErrorDetails(error, '跳转客户工作台失败，请稍后重试')
+  } finally {
+    if (!handoffPending) impersonationSubmitting.value = false
+  }
+}
+
+function openArchive(row: PlatformTenantResource) {
+  archiveTenant.value = row
+  archiveConfirmCode.value = ''
+  archiveError.value = null
+  archiveDialogOpen.value = true
+}
+
+async function submitArchive() {
+  if (!archiveTenant.value || archiveSubmitting.value || archiveConfirmCode.value.trim() !== archiveTenant.value.tenantCode) return
+  archiveSubmitting.value = true
+  archiveError.value = null
+  try {
+    await archivePlatformTenant(archiveTenant.value.id)
+    ElMessage.success('客户已删除，历史数据已保留且账号已停用')
+    archiveDialogOpen.value = false
+    archiveTenant.value = null
+    archiveConfirmCode.value = ''
+    await loadCustomers()
+  } catch (error) {
+    archiveError.value = getApiErrorDetails(error, '客户删除失败，当前客户仍保留')
+  } finally {
+    archiveSubmitting.value = false
+  }
+}
+
 function openDecision(row: PlatformTenantResource, type: 'approve' | 'reject') {
   if (reviewSubmitting.value) return
   const review = pendingReviewByTenantId.value.get(String(row.id))
@@ -681,7 +849,15 @@ watch(
     if ((decision.type === 'approve' && !canApprove) || (decision.type === 'reject' && !canReject)) decisionOpen.value = false
   },
 )
-onBeforeUnmount(clearQualificationPreviews)
+watch(() => decision.type, (type) => {
+  if (!decisionOpen.value) return
+  decision.comment = type === 'approve' ? '企业资料与必填资质完整、清晰，审核通过' : ''
+  void nextTick(() => decisionFormRef.value?.clearValidate('comment'))
+})
+onBeforeUnmount(() => {
+  clearQualificationPreviews()
+  impersonationCleanup?.()
+})
 onMounted(() => { void loadCustomers() })
 </script>
 
@@ -694,7 +870,7 @@ onMounted(() => { void loadCustomers() })
       <DataTable v-model:page="page" v-model:page-size="pageSize" :data="result.records" :columns="customerColumns" preference-key="customers-table" :loading="loading" :total="result.total" aria-label="客户列表" row-key="id" empty-text="暂无符合筛选条件的客户">
         <template #toolbar-start><div class="customers-table-heading"><h2>客户列表</h2><span>共 {{ result.total }} 个客户</span></div></template>
         <template #toolbar-actions><div class="customers-table-actions"><el-button v-if="access.can('platform:customer:export') && access.can('platform:download:list')" :loading="exportSubmitting" :disabled="loading || exportSubmitting" @click="exportCustomers"><Download :size="16" />导出Excel</el-button><el-button v-if="access.can('platform:customer:create')" type="primary" :disabled="loading" @click="openCreate"><Plus :size="16" />新增客户</el-button></div></template>
-        <template #actions="{ row }"><div class="table-actions"><el-button v-if="access.can('platform:customer:view')" link type="primary" @click="showDetail(row as PlatformTenantResource)"><Eye :size="15" />详情</el-button><el-button v-if="access.can('platform:customer:view') && access.can('platform:customer:edit')" link type="primary" @click="openEdit(row as PlatformTenantResource)"><Pencil :size="15" />编辑</el-button><el-button v-if="pendingReviewByTenantId.has(String((row as PlatformTenantResource).id)) && access.can('platform:customer:approve')" link type="success" :disabled="reviewSubmitting" @click="openDecision(row as PlatformTenantResource, 'approve')"><ShieldCheck :size="15" />通过</el-button><el-button v-if="pendingReviewByTenantId.has(String((row as PlatformTenantResource).id)) && access.can('platform:customer:reject')" link type="danger" :disabled="reviewSubmitting" @click="openDecision(row as PlatformTenantResource, 'reject')"><ShieldX :size="15" />驳回</el-button><el-button v-if="access.can('platform:customer:status') && ['ACTIVE','DISABLED'].includes((row as PlatformTenantResource).status)" link :type="(row as PlatformTenantResource).status === 'ACTIVE' ? 'danger' : 'success'" :loading="rowActionId === String((row as PlatformTenantResource).id)" @click="toggleStatus(row as PlatformTenantResource)"><Power :size="15" />{{ (row as PlatformTenantResource).status === 'ACTIVE' ? '停用' : '启用' }}</el-button></div></template>
+        <template #actions="{ row }"><div class="table-actions"><el-button v-if="access.can('platform:customer:view')" link type="primary" @click="showDetail(row as PlatformTenantResource)"><Eye :size="15" />详情</el-button><el-button v-if="access.can('platform:customer:view') && access.can('platform:customer:edit')" link type="primary" @click="openEdit(row as PlatformTenantResource)"><Pencil :size="15" />编辑</el-button><el-button v-if="pendingReviewByTenantId.has(String((row as PlatformTenantResource).id)) && access.can('platform:customer:review') && (access.can('platform:customer:approve') || access.can('platform:customer:reject'))" link type="warning" :disabled="reviewSubmitting" @click="openDecision(row as PlatformTenantResource, access.can('platform:customer:approve') ? 'approve' : 'reject')"><ShieldCheck :size="15" />审核</el-button><el-button v-if="access.can('platform:customer:reset-password') && ['ACTIVE','DISABLED'].includes((row as PlatformTenantResource).status)" link type="primary" :disabled="passwordSubmitting" @click="openResetPassword(row as PlatformTenantResource)"><KeyRound :size="15" />重置密码</el-button><el-button v-if="access.can('platform:customer:impersonate') && (row as PlatformTenantResource).status === 'ACTIVE'" link type="primary" :disabled="impersonationSubmitting" @click="openImpersonation(row as PlatformTenantResource)"><LogIn :size="15" />跳转登录</el-button><el-button v-if="access.can('platform:customer:delete')" link type="danger" :disabled="archiveSubmitting" @click="openArchive(row as PlatformTenantResource)"><Trash2 :size="15" />删除</el-button><el-button v-if="access.can('platform:customer:status') && ['ACTIVE','DISABLED'].includes((row as PlatformTenantResource).status)" link :type="(row as PlatformTenantResource).status === 'ACTIVE' ? 'danger' : 'success'" :loading="rowActionId === String((row as PlatformTenantResource).id)" @click="toggleStatus(row as PlatformTenantResource)"><Power :size="15" />{{ (row as PlatformTenantResource).status === 'ACTIVE' ? '停用' : '启用' }}</el-button></div></template>
         <template #company="{ row }"><div class="customer-company-cell"><span><Building2 :size="18" /></span><strong>{{ (row as PlatformTenantResource).tenantName }}</strong></div></template>
         <template #status="{ row }"><el-tag :type="statusMeta((row as PlatformTenantResource).status).type" effect="light">{{ statusMeta((row as PlatformTenantResource).status).label }}</el-tag></template>
         <template #orderCount="{ row }">{{ access.can('platform:order:list') ? (orderCounts[String((row as PlatformTenantResource).id)] ?? '—') : '—' }}</template>
@@ -767,11 +943,39 @@ onMounted(() => { void loadCustomers() })
 
     <el-dialog v-model="decisionOpen" :title="decision.type === 'approve' ? '确认审核通过' : '确认驳回企业资料'" width="min(520px, calc(100vw - 28px))" class="review-decision-dialog" :close-on-click-modal="false">
       <div v-if="selectedReview" class="decision-summary"><strong>{{ selectedReview.tenantName || '当前客户' }}</strong><span>审核单 {{ selectedReview.id }}</span></div>
+      <el-radio-group v-if="access.can('platform:customer:approve') && access.can('platform:customer:reject')" v-model="decision.type" class="decision-type" aria-label="审核决定"><el-radio-button label="approve">通过</el-radio-button><el-radio-button label="reject">驳回</el-radio-button></el-radio-group>
       <el-form ref="decisionFormRef" :model="decision" :rules="decisionRules" label-position="top">
         <el-form-item prop="comment" :label="decision.type === 'approve' ? '审核说明' : '驳回原因'" required><el-input v-model="decision.comment" type="textarea" :rows="4" maxlength="300" show-word-limit :placeholder="decision.type === 'approve' ? '请填写审核通过说明' : '请明确说明需要企业修改的内容'" /></el-form-item>
       </el-form>
       <template #footer><div class="drawer-footer"><el-button :disabled="reviewSubmitting" @click="decisionOpen = false">取消</el-button><el-button :type="decision.type === 'approve' ? 'success' : 'danger'" :loading="reviewSubmitting" @click="submitDecision">{{ decision.type === 'approve' ? '确认通过' : '确认驳回' }}</el-button></div></template>
     </el-dialog>
+
+    <el-dialog v-model="passwordDialogOpen" title="重置客户密码" width="min(560px, calc(100vw - 28px))" :close-on-click-modal="false" :close-on-press-escape="!passwordSubmitting" :show-close="!passwordSubmitting">
+      <div v-if="passwordTenant" class="decision-summary"><div><strong>正在重置企业管理员登录密码</strong><span>{{ passwordTenant.tenantName }}</span></div><span>客户ID：{{ passwordTenant.tenantCode }}</span></div>
+      <el-alert v-if="passwordError" type="error" :closable="false" show-icon role="alert"><template #title><div class="api-error-alert-title"><span>{{ passwordError.message }}</span><ApiErrorMeta :details="passwordError" /></div></template></el-alert>
+      <el-form ref="passwordFormRef" :model="passwordForm" :rules="passwordRules" label-position="top">
+        <el-form-item label="新密码" prop="newPassword" required><div class="password-input-row"><el-input v-model="passwordForm.newPassword" type="password" show-password autocomplete="new-password" placeholder="请输入 8-20 位新密码" /><el-button @click="randomPassword">随机生成</el-button></div></el-form-item>
+        <el-form-item label="确认新密码" prop="confirmPassword" required><el-input v-model="passwordForm.confirmPassword" type="password" show-password autocomplete="new-password" placeholder="请再次输入新密码" /></el-form-item>
+        <el-checkbox v-model="passwordForm.forceChangePassword">客户下次登录时必须修改密码</el-checkbox>
+        <p class="dialog-hint">重置对象为企业 OWNER 管理员，原密码将立即失效。</p>
+      </el-form>
+      <template #footer><div class="drawer-footer"><el-button :disabled="passwordSubmitting" @click="passwordDialogOpen = false">取消</el-button><el-button type="primary" :loading="passwordSubmitting" @click="submitResetPassword">确认重置</el-button></div></template>
+    </el-dialog>
+
+    <el-dialog v-model="impersonationDialogOpen" title="跳转登录客户工作台" width="min(560px, calc(100vw - 28px))" :close-on-click-modal="false" :close-on-press-escape="!impersonationSubmitting" :show-close="!impersonationSubmitting">
+      <div v-if="impersonationTenant" class="decision-summary"><div><strong>{{ impersonationTenant.tenantName }}</strong><span>将以企业管理员身份打开客户工作台</span></div><span>客户ID：{{ impersonationTenant.tenantCode }}</span></div>
+      <el-alert type="warning" :closable="false" show-icon>本操作会生成一次性、短时有效的客户会话，并记录代登录原因；不会替换当前 Admin 会话。</el-alert>
+      <el-alert v-if="impersonationError" type="error" :closable="false" show-icon role="alert"><template #title><div class="api-error-alert-title"><span>{{ impersonationError.message }}</span><ApiErrorMeta :details="impersonationError" /></div></template></el-alert>
+      <el-form ref="impersonationFormRef" :model="impersonationForm" :rules="impersonationRules" label-position="top"><el-form-item label="代登录原因" prop="reason" required><el-input v-model="impersonationForm.reason" type="textarea" :rows="4" maxlength="500" show-word-limit placeholder="请填写 5-500 字的业务原因" /></el-form-item></el-form>
+      <template #footer><div class="drawer-footer"><el-button :disabled="impersonationSubmitting" @click="impersonationDialogOpen = false">取消</el-button><el-button type="primary" :loading="impersonationSubmitting" @click="submitImpersonation">确认跳转</el-button></div></template>
+    </el-dialog>
+
+    <el-dialog v-model="archiveDialogOpen" title="删除客户" width="min(560px, calc(100vw - 28px))" :close-on-click-modal="false" :close-on-press-escape="!archiveSubmitting" :show-close="!archiveSubmitting">
+      <el-alert type="warning" :closable="false" show-icon>删除是逻辑归档：历史业务数据会保留，客户账号会被停用。是否允许归档由服务端最终判断。</el-alert>
+      <div v-if="archiveTenant" class="archive-confirm"><strong>{{ archiveTenant.tenantName }}</strong><span>请输入客户编号 {{ archiveTenant.tenantCode }} 以确认。</span><el-input v-model="archiveConfirmCode" :disabled="archiveSubmitting" :placeholder="archiveTenant.tenantCode" autocomplete="off" /></div>
+      <el-alert v-if="archiveError" type="error" :closable="false" show-icon role="alert"><template #title><div class="api-error-alert-title"><span>{{ archiveError.message }}</span><ApiErrorMeta :details="archiveError" /></div></template></el-alert>
+      <template #footer><div class="drawer-footer"><el-button :disabled="archiveSubmitting" @click="archiveDialogOpen = false">取消</el-button><el-button type="danger" :loading="archiveSubmitting" :disabled="!archiveTenant || archiveConfirmCode.trim() !== archiveTenant.tenantCode" @click="submitArchive">确认删除</el-button></div></template>
+    </el-dialog>
   </div>
 </template>
 
@@ -806,7 +1010,8 @@ onMounted(() => { void loadCustomers() })
 .customer-editor :deep(.el-drawer__footer) { flex:0 0 auto; }
 .customer-editor-footer { display:flex; align-items:center; justify-content:space-between; gap:16px; } .customer-editor-footer > span { color:var(--cc-muted); font-size:12px; text-align:left; } .customer-editor-footer > div { display:flex; flex:0 0 auto; gap:8px; } .customer-editor-footer :deep(.el-button + .el-button) { margin-left:0; }
 .decision-summary { display:flex; min-width:0; align-items:center; justify-content:space-between; gap:12px; margin-bottom:18px; padding:12px 14px; border-radius:8px; background:#f8fafc; } .decision-summary > * { min-width:0; overflow-wrap:anywhere; } .decision-summary strong { color:var(--cc-text); font-size:13px; } .decision-summary span { color:var(--cc-muted); font-size:11px; }
+.decision-summary > div > span { display:block; margin-top:4px; }.decision-type { margin:0 0 16px; }.password-input-row { display:grid; grid-template-columns:minmax(0,1fr) auto; width:100%; gap:8px; }.dialog-hint { margin:12px 0 0; color:var(--cc-muted); font-size:12px; line-height:1.6; }.archive-confirm { display:grid; gap:8px; margin:16px 0; }.archive-confirm strong { color:var(--cc-text); }.archive-confirm span { color:var(--cc-muted); font-size:12px; }
 .approval-result-warning { display:flex; align-items:flex-start; gap:10px; padding:12px 14px; border:1px solid #fecdca; border-radius:8px; background:#fffafa; color:#b42318; } .approval-result-warning strong,.approval-result-warning span { display:block; } .approval-result-warning strong { font-size:14px; } .approval-result-warning span { margin-top:4px; font-size:12px; line-height:1.5; } .approval-credentials { margin:18px 0 0; border:1px solid var(--cc-border); border-radius:8px; } .approval-credentials > div { display:grid; grid-template-columns:90px minmax(0,1fr); gap:12px; padding:12px 14px; } .approval-credentials > div + div { border-top:1px solid var(--cc-border); } .approval-credentials dt { color:var(--cc-muted); font-size:12px; } .approval-credentials dd { display:flex; min-width:0; align-items:center; gap:10px; margin:0; } .approval-credentials code { min-width:0; flex:1; overflow-wrap:anywhere; color:var(--cc-text); font-size:14px; font-weight:700; }
-@media (max-width:720px) { .customers-error,.customer-editor-footer,.review-sync-error { align-items:stretch; flex-direction:column; } .customers-table-actions { display:grid; grid-template-columns:1fr 1fr; width:100%; } .customers-table-actions :deep(.el-button) { min-height:40px; margin:0; } .qualification-table { overflow-x:auto; } .qualification-row { min-width:640px; } .customer-editor-footer > div { display:grid; grid-template-columns:repeat(auto-fit,minmax(110px,1fr)); width:100%; } .customer-editor-footer :deep(.el-button) { min-height:40px; margin:0; } .decision-summary { align-items:flex-start; flex-direction:column; } }
+@media (max-width:720px) { .customers-error,.customer-editor-footer,.review-sync-error { align-items:stretch; flex-direction:column; } .customers-table-actions { display:grid; grid-template-columns:1fr 1fr; width:100%; } .customers-table-actions :deep(.el-button) { min-height:40px; margin:0; } .qualification-table { overflow-x:auto; } .qualification-row { min-width:640px; } .customer-editor-footer > div { display:grid; grid-template-columns:repeat(auto-fit,minmax(110px,1fr)); width:100%; } .customer-editor-footer :deep(.el-button) { min-height:40px; margin:0; } .decision-summary { align-items:flex-start; flex-direction:column; }.password-input-row { grid-template-columns:1fr; }.table-actions :deep(.el-button) { min-height:40px; } }
 @media (max-width:360px) { .customers-table-actions,.capital-input { grid-template-columns:1fr; } }
 </style>