diff --git a/iam/src/main/resources/db/phase5-delivery-permissions.sql b/iam/src/main/resources/db/phase5-delivery-permissions.sql
index 10a22894b..a39efd4a3 100644
--- a/iam/src/main/resources/db/phase5-delivery-permissions.sql
+++ b/iam/src/main/resources/db/phase5-delivery-permissions.sql
@@ -18,6 +18,7 @@ BEGIN
         OR (id = 5107093 AND permission_code <> 'platform:overseas-warehouse:outbound:cancel')
         OR (id = 5107070 AND permission_code <> 'platform:overseas-warehouse:exception-order:list')
         OR (id = 5107071 AND permission_code <> 'platform:overseas-warehouse:exception-order:create')
+        OR (id = 5107073 AND permission_code <> 'platform:overseas-warehouse:exception-order:process')
         OR (id = 5107072 AND permission_code <> 'platform:overseas-warehouse:delivery:return')
         OR (id = 5107080 AND permission_code <> 'platform:overseas-warehouse:customer-visit:list')
         OR (id = 5107081 AND permission_code <> 'platform:overseas-warehouse:customer-visit:edit')
@@ -36,6 +37,7 @@ BEGIN
         OR (permission_code = 'platform:overseas-warehouse:outbound:cancel' AND id <> 5107093)
         OR (permission_code = 'platform:overseas-warehouse:exception-order:list' AND id <> 5107070)
         OR (permission_code = 'platform:overseas-warehouse:exception-order:create' AND id <> 5107071)
+        OR (permission_code = 'platform:overseas-warehouse:exception-order:process' AND id <> 5107073)
         OR (permission_code = 'platform:overseas-warehouse:delivery:return' AND id <> 5107072)
         OR (permission_code = 'platform:overseas-warehouse:customer-visit:list' AND id <> 5107080)
         OR (permission_code = 'platform:overseas-warehouse:customer-visit:edit' AND id <> 5107081)
@@ -60,6 +62,7 @@ VALUES
   (5107018,0,'PLATFORM','BUTTON',5107064,'platform:overseas-warehouse:dispatch:transfer-delivery','排车转派送',NULL,'POST',718,'ACTIVE',1,0),
   (5107070,0,'PLATFORM','MENU',0,'platform:overseas-warehouse:exception-order:list','海外异常订单','/overseas-warehouse/exception-orders','GET',770,'ACTIVE',1,0),
   (5107071,0,'PLATFORM','BUTTON',5107070,'platform:overseas-warehouse:exception-order:create','新增海外异常订单',NULL,'POST',771,'ACTIVE',1,0),
+  (5107073,0,'PLATFORM','BUTTON',5107070,'platform:overseas-warehouse:exception-order:process','处理海外异常订单',NULL,'POST',773,'ACTIVE',1,0),
   (5107072,0,'PLATFORM','BUTTON',5107092,'platform:overseas-warehouse:delivery:return','派送单标记退货',NULL,'POST',772,'ACTIVE',1,0),
   (5107080,0,'PLATFORM','MENU',0,'platform:overseas-warehouse:customer-visit:list','客户回访','/overseas-warehouse/customer-visits','GET',780,'ACTIVE',1,0),
   (5107081,0,'PLATFORM','BUTTON',5107080,'platform:overseas-warehouse:customer-visit:edit','保存客户回访',NULL,'PUT',781,'ACTIVE',1,0),
@@ -95,6 +98,7 @@ SELECT 0, role.id, permission.id, CURRENT_TIMESTAMP(3)
      'platform:overseas-warehouse:delivery:list',
      'platform:overseas-warehouse:exception-order:list',
      'platform:overseas-warehouse:exception-order:create',
+     'platform:overseas-warehouse:exception-order:process',
      'platform:overseas-warehouse:delivery:return',
      'platform:overseas-warehouse:delivery:status',
      'platform:overseas-warehouse:customer-visit:list',
@@ -119,6 +123,7 @@ INSERT INTO tmp_phase5_delivery_role_permission (role_code, permission_code) VAL
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:delivery:list'),
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:exception-order:list'),
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:exception-order:create'),
+  ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:exception-order:process'),
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:delivery:return'),
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:delivery:status'),
   ('WAREHOUSE_OPERATOR','platform:overseas-warehouse:customer-visit:list'),
@@ -147,6 +152,7 @@ WHERE role.tenant_id=0 AND role.app_code='PLATFORM'
     'platform:overseas-warehouse:delivery:list',
     'platform:overseas-warehouse:exception-order:list',
     'platform:overseas-warehouse:exception-order:create',
+    'platform:overseas-warehouse:exception-order:process',
     'platform:overseas-warehouse:delivery:return',
     'platform:overseas-warehouse:delivery:status',
     'platform:overseas-warehouse:customer-visit:list',
@@ -194,12 +200,13 @@ BEGIN
            'platform:overseas-warehouse:delivery:list',
            'platform:overseas-warehouse:exception-order:list',
            'platform:overseas-warehouse:exception-order:create',
+           'platform:overseas-warehouse:exception-order:process',
            'platform:overseas-warehouse:delivery:return',
            'platform:overseas-warehouse:delivery:status',
            'platform:overseas-warehouse:customer-visit:list',
            'platform:overseas-warehouse:customer-visit:edit',
            'merchant:warehouse:delivery:list',
-           'merchant:warehouse:delivery:create')) <> 16 THEN
+           'merchant:warehouse:delivery:create')) <> 17 THEN
     SIGNAL SQLSTATE '45000' SET MESSAGE_TEXT='五期海外派送权限初始化失败：权限目录不完整';
   END IF;
   IF (SELECT COUNT(*) FROM iam_role_permission grant_row
@@ -217,10 +224,11 @@ BEGIN
            'platform:overseas-warehouse:delivery:list',
            'platform:overseas-warehouse:exception-order:list',
            'platform:overseas-warehouse:exception-order:create',
+           'platform:overseas-warehouse:exception-order:process',
            'platform:overseas-warehouse:delivery:return',
            'platform:overseas-warehouse:delivery:status',
            'platform:overseas-warehouse:customer-visit:list',
-           'platform:overseas-warehouse:customer-visit:edit')) <> 14 THEN
+           'platform:overseas-warehouse:customer-visit:edit')) <> 15 THEN
     SIGNAL SQLSTATE '45000' SET MESSAGE_TEXT='五期海外派送权限初始化失败：平台管理员授权不完整';
   END IF;
   IF EXISTS (SELECT 1 FROM iam_role role
@@ -241,17 +249,18 @@ BEGIN
            'platform:overseas-warehouse:delivery:list',
            'platform:overseas-warehouse:exception-order:list',
            'platform:overseas-warehouse:exception-order:create',
+           'platform:overseas-warehouse:exception-order:process',
            'platform:overseas-warehouse:delivery:return',
            'platform:overseas-warehouse:delivery:status',
            'platform:overseas-warehouse:customer-visit:list',
-           'platform:overseas-warehouse:customer-visit:edit')) <> 14) THEN
+           'platform:overseas-warehouse:customer-visit:edit')) <> 15) THEN
     SIGNAL SQLSTATE '45000' SET MESSAGE_TEXT='五期海外派送权限初始化失败：平台自定义管理员授权不完整';
   END IF;
   SELECT COALESCE(SUM(role_code='WAREHOUSE_OPERATOR'),0),
          COALESCE(SUM(role_code='WAREHOUSE_TALLY'),0)
     INTO v_warehouse_operator_permission_count, v_warehouse_tally_permission_count
     FROM tmp_phase5_delivery_role_permission;
-  IF v_warehouse_operator_permission_count <> 14
+  IF v_warehouse_operator_permission_count <> 15
      OR v_warehouse_tally_permission_count <> 5 THEN
     SIGNAL SQLSTATE '45000' SET MESSAGE_TEXT='五期海外派送权限初始化失败：仓库岗位最小权限矩阵异常';
   END IF;
@@ -270,6 +279,7 @@ BEGIN
            'platform:overseas-warehouse:delivery:list',
            'platform:overseas-warehouse:exception-order:list',
            'platform:overseas-warehouse:exception-order:create',
+           'platform:overseas-warehouse:exception-order:process',
            'platform:overseas-warehouse:delivery:return',
            'platform:overseas-warehouse:delivery:status',
            'platform:overseas-warehouse:customer-visit:list',
diff --git a/iam/src/main/resources/openapi/iam-v1.yaml b/iam/src/main/resources/openapi/iam-v1.yaml
index efd7ce318..1260e76f6 100644
--- a/iam/src/main/resources/openapi/iam-v1.yaml
+++ b/iam/src/main/resources/openapi/iam-v1.yaml
@@ -124,7 +124,7 @@ paths:
     get:
       tags: [IAM Resources / IAM 资源]
       summary: 查询当前用户有效权限
-      description: 返回当前有效平台成员权限编码；只要求有效 PLATFORM JWT，不依赖 `platform:role:list`。入库单扣货与解除扣货返回独立写权限 `platform:firstleg:inbound:hold`，不会由 `platform:firstleg:inbound:list` 查看权限自动获得。资金账户充值审核与手工调账分别返回 `platform:finance:recharge:review`、`platform:finance:customer-account:adjust`，并与 `platform:finance:customer-account:list` 只读权限分离。海外仓返回 `platform:overseas-warehouse:dispatch:list`、`platform:overseas-warehouse:dispatch:edit`、`platform:overseas-warehouse:dispatch:cancel`、`platform:overseas-warehouse:dispatch:transfer-delivery`、`platform:overseas-warehouse:outbound:list`、`platform:overseas-warehouse:outbound:create`、`platform:overseas-warehouse:outbound:cancel`、`platform:overseas-warehouse:delivery:list`、`platform:overseas-warehouse:delivery:return`、`platform:overseas-warehouse:delivery:status`、`platform:overseas-warehouse:exception-order:list`、`platform:overseas-warehouse:exception-order:create`、`platform:overseas-warehouse:customer-visit:list`、`platform:overseas-warehouse:customer-visit:edit`；海外 PDA 盘点、移库、换标和现场查询统一返回 `lastleg:pda:operate`，且仅限 `OVERSEAS_WAREHOUSE_PDA_OPERATOR`。列表权限包含详情和只读辅助接口，写操作独立授权。
+      description: 返回当前有效平台成员权限编码；只要求有效 PLATFORM JWT，不依赖 `platform:role:list`。入库单扣货与解除扣货返回独立写权限 `platform:firstleg:inbound:hold`，不会由 `platform:firstleg:inbound:list` 查看权限自动获得。资金账户充值审核与手工调账分别返回 `platform:finance:recharge:review`、`platform:finance:customer-account:adjust`，并与 `platform:finance:customer-account:list` 只读权限分离。海外仓返回 `platform:overseas-warehouse:dispatch:list`、`platform:overseas-warehouse:dispatch:edit`、`platform:overseas-warehouse:dispatch:cancel`、`platform:overseas-warehouse:dispatch:transfer-delivery`、`platform:overseas-warehouse:outbound:list`、`platform:overseas-warehouse:outbound:create`、`platform:overseas-warehouse:outbound:cancel`、`platform:overseas-warehouse:delivery:list`、`platform:overseas-warehouse:delivery:return`、`platform:overseas-warehouse:delivery:status`、`platform:overseas-warehouse:exception-order:list`、`platform:overseas-warehouse:exception-order:create`、`platform:overseas-warehouse:exception-order:process`、`platform:overseas-warehouse:customer-visit:list`、`platform:overseas-warehouse:customer-visit:edit`；海外 PDA 盘点、移库、换标和现场查询统一返回 `lastleg:pda:operate`，且仅限 `OVERSEAS_WAREHOUSE_PDA_OPERATOR`。列表权限包含详情和只读辅助接口，写操作独立授权。
       responses:
         '200':
           description: 当前平台成员权限查询成功
diff --git a/iam/src/test/java/com/baiyue/iam/controller/IamOpenApiContractTest.java b/iam/src/test/java/com/baiyue/iam/controller/IamOpenApiContractTest.java
index 18d1e3192..b7a4f5438 100644
--- a/iam/src/test/java/com/baiyue/iam/controller/IamOpenApiContractTest.java
+++ b/iam/src/test/java/com/baiyue/iam/controller/IamOpenApiContractTest.java
@@ -31,6 +31,7 @@ class IamOpenApiContractTest {
                 .contains("platform:overseas-warehouse:delivery:status")
                 .contains("platform:overseas-warehouse:exception-order:list")
                 .contains("platform:overseas-warehouse:exception-order:create")
+                .contains("platform:overseas-warehouse:exception-order:process")
                 .contains("platform:overseas-warehouse:customer-visit:list")
                 .contains("platform:overseas-warehouse:customer-visit:edit")
                 .contains("platform:overseas-warehouse:outbound:cancel")
diff --git a/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlContractTest.java b/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlContractTest.java
index 894c6e748..f76aa3eaf 100644
--- a/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlContractTest.java
+++ b/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlContractTest.java
@@ -25,6 +25,7 @@ class Phase5DeliveryPermissionSqlContractTest {
         "platform:overseas-warehouse:delivery:list",
         "platform:overseas-warehouse:exception-order:list",
         "platform:overseas-warehouse:exception-order:create",
+        "platform:overseas-warehouse:exception-order:process",
         "platform:overseas-warehouse:delivery:return",
         "platform:overseas-warehouse:delivery:status",
         "platform:overseas-warehouse:customer-visit:list",
@@ -54,6 +55,7 @@ class Phase5DeliveryPermissionSqlContractTest {
             "'platform:overseas-warehouse:dispatch:cancel','取消海外排车',NULL,'DELETE'",
             "'platform:overseas-warehouse:exception-order:list','海外异常订单','/overseas-warehouse/exception-orders','GET'",
             "'platform:overseas-warehouse:exception-order:create','新增海外异常订单',NULL,'POST'",
+            "'platform:overseas-warehouse:exception-order:process','处理海外异常订单',NULL,'POST'",
             "'platform:overseas-warehouse:delivery:return','派送单标记退货',NULL,'POST'",
             "'platform:overseas-warehouse:delivery:status','编辑派送单状态',NULL,'PUT'",
             "'platform:overseas-warehouse:customer-visit:list','客户回访','/overseas-warehouse/customer-visits','GET'",
@@ -75,6 +77,7 @@ class Phase5DeliveryPermissionSqlContractTest {
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:dispatch:edit')",
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:outbound:create')",
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:exception-order:create')",
+            "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:exception-order:process')",
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:delivery:return')",
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:delivery:status')",
             "('WAREHOUSE_OPERATOR','platform:overseas-warehouse:customer-visit:edit')",
@@ -89,6 +92,7 @@ class Phase5DeliveryPermissionSqlContractTest {
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:dispatch:edit')",
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:outbound:create')",
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:exception-order:create')",
+            "('WAREHOUSE_TALLY','platform:overseas-warehouse:exception-order:process')",
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:delivery:return')",
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:delivery:status')",
             "('WAREHOUSE_TALLY','platform:overseas-warehouse:customer-visit:edit')",
@@ -106,7 +110,7 @@ class Phase5DeliveryPermissionSqlContractTest {
             "SELECT COALESCE(SUM(role_code='WAREHOUSE_OPERATOR'),0)",
             "COALESCE(SUM(role_code='WAREHOUSE_TALLY'),0)",
             "INTO v_warehouse_operator_permission_count, v_warehouse_tally_permission_count",
-            "IF v_warehouse_operator_permission_count <> 14",
+            "IF v_warehouse_operator_permission_count <> 15",
             "OR v_warehouse_tally_permission_count <> 5 THEN",
             "IF EXISTS (SELECT 1 FROM iam_role role",
             "AND UPPER(role.role_code)='PLATFORM_CUSTOM_ADMIN'",
@@ -160,7 +164,7 @@ class Phase5DeliveryPermissionSqlContractTest {
             "海外排车、出库与派送权限",
             "测试和部署只执行固定入口，不再单独执行模块脚本",
             "排车列表/编辑/取消/转派送",
-            "异常订单列表/创建和客户回访列表/编辑十四项权限",
+            "异常订单列表/创建/处理和客户回访列表/编辑十五项权限",
             "merchant:warehouse:delivery:list",
             "merchant:warehouse:delivery:create",
             "PDA 岗位不得获得上述后台权限");
diff --git a/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlExecutionTest.java b/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlExecutionTest.java
index 0e7944937..c3a8217d6 100644
--- a/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlExecutionTest.java
+++ b/iam/src/test/java/com/baiyue/iam/repository/Phase5DeliveryPermissionSqlExecutionTest.java
@@ -37,12 +37,12 @@ class Phase5DeliveryPermissionSqlExecutionTest {
             assertThat(customAdministratorViolations(connection)).isEqualTo(1);
 
             executeGrant(connection);
-            assertThat(grantCount(connection, 11L)).isEqualTo(14);
+            assertThat(grantCount(connection, 11L)).isEqualTo(15);
             assertThat(customAdministratorViolations(connection)).isZero();
 
             executeGrant(connection);
-            assertThat(grantCount(connection, 11L)).isEqualTo(14);
-            assertThat(totalGrantCount(connection)).isEqualTo(14);
+            assertThat(grantCount(connection, 11L)).isEqualTo(15);
+            assertThat(totalGrantCount(connection)).isEqualTo(15);
         }
     }
 
@@ -51,14 +51,14 @@ class Phase5DeliveryPermissionSqlExecutionTest {
         try (Connection connection = database()) {
             insertRole(connection, 21L, "PLATFORM_CUSTOM_ADMIN");
             insertRole(connection, 22L, "Platform_Custom_Admin");
-            grantFirstPermissions(connection, 21L, 14);
-            grantFirstPermissions(connection, 22L, 13);
+            grantFirstPermissions(connection, 21L, 15);
+            grantFirstPermissions(connection, 22L, 14);
 
             assertThat(customAdministratorViolations(connection)).isEqualTo(1);
 
             executeGrant(connection);
-            assertThat(grantCount(connection, 21L)).isEqualTo(14);
-            assertThat(grantCount(connection, 22L)).isEqualTo(14);
+            assertThat(grantCount(connection, 21L)).isEqualTo(15);
+            assertThat(grantCount(connection, 22L)).isEqualTo(15);
             assertThat(customAdministratorViolations(connection)).isZero();
         }
     }
@@ -68,16 +68,16 @@ class Phase5DeliveryPermissionSqlExecutionTest {
         try (Connection connection = database()) {
             insertRole(connection, 31L, "PLATFORM_CUSTOM_ADMIN");
             insertRole(connection, 32L, "platform_custom_admin");
-            grantFirstPermissions(connection, 31L, 14);
-            grantFirstPermissions(connection, 32L, 14);
+            grantFirstPermissions(connection, 31L, 15);
+            grantFirstPermissions(connection, 32L, 15);
 
             assertThat(customAdministratorViolations(connection)).isZero();
             executeGrant(connection);
             executeGrant(connection);
 
-            assertThat(grantCount(connection, 31L)).isEqualTo(14);
-            assertThat(grantCount(connection, 32L)).isEqualTo(14);
-            assertThat(totalGrantCount(connection)).isEqualTo(28);
+            assertThat(grantCount(connection, 31L)).isEqualTo(15);
+            assertThat(grantCount(connection, 32L)).isEqualTo(15);
+            assertThat(totalGrantCount(connection)).isEqualTo(30);
         }
     }
 
@@ -182,7 +182,7 @@ class Phase5DeliveryPermissionSqlExecutionTest {
                AND (SELECT COUNT(*) FROM iam_role_permission grant_row
                     JOIN iam_permission permission ON permission.id=grant_row.permission_id
                     WHERE grant_row.role_id=role.id AND grant_row.tenant_id=role.tenant_id
-                      AND permission.permission_code IN (%s)) <> 14
+                      AND permission.permission_code IN (%s)) <> 15
             """.formatted(placeholders);
         try (PreparedStatement query = connection.prepareStatement(sql)) {
             int index = 1;
@@ -209,7 +209,7 @@ class Phase5DeliveryPermissionSqlExecutionTest {
         LinkedHashSet<String> codes = new LinkedHashSet<>();
         String grant = administratorGrantSql();
         PLATFORM_CODE.matcher(grant).results().map(result -> result.group()).forEach(codes::add);
-        assertThat(codes).hasSize(14);
+        assertThat(codes).hasSize(15);
         return codes;
     }