提交

2026-08-26 15:02:14 +08:00
parent e31fd8caa2
commit 93e1540e3f
14 changed files with 743 additions and 3 deletions
@@ -3865,3 +3865,33 @@ CREATE TABLE IF NOT EXISTS ll_exception_order (
  KEY idx_ll_exception_list(customer_id,status,exception_at), KEY idx_ll_exception_tail(customer_id,last_mile_order_no),
  KEY idx_ll_exception_inbound(customer_id,inbound_code)
 ) ENGINE=InnoDB COMMENT='海外仓异常订单';
+
+CREATE TABLE IF NOT EXISTS ll_customer_visit (
+  id BIGINT NOT NULL COMMENT '客户回访记录ID',
+  customer_id VARCHAR(128) NOT NULL COMMENT '客户数据隔离键',
+  delivery_order_id BIGINT NOT NULL COMMENT '关联派送单ID',
+  delivery_no VARCHAR(64) NOT NULL COMMENT '关联派送单号',
+  customer_name VARCHAR(255) NULL COMMENT '客户名称快照',
+  contact_name VARCHAR(128) NULL COMMENT '客户联系人姓名快照',
+  contact_phone VARCHAR(64) NULL COMMENT '客户联系人电话快照',
+  destination VARCHAR(500) NULL COMMENT '派送目的仓编码汇总快照',
+  delivery_completed_at DATETIME(3) NOT NULL COMMENT '派送完成时间',
+  status VARCHAR(32) NOT NULL DEFAULT 'PENDING' COMMENT '回访状态：PENDING待回访或COMPLETED已回访',
+  selected_last_mile_order_id BIGINT NULL COMMENT '本次回访选择的尾程订单ID',
+  selected_last_mile_order_no VARCHAR(64) NULL COMMENT '本次回访选择的尾程订单号',
+  selected_inbound_order_id BIGINT NULL COMMENT '本次回访选择的入仓单ID',
+  selected_inbound_code VARCHAR(128) NULL COMMENT '本次回访选择的入仓码',
+  visit_result VARCHAR(32) NULL COMMENT '最近一次回访结果',
+  customer_feedback VARCHAR(2000) NULL COMMENT '最近一次客户反馈',
+  remark VARCHAR(1000) NULL COMMENT '最近一次回访备注',
+  attachment_json JSON NULL COMMENT '当前回访资料文件元数据列表',
+  visited_by VARCHAR(128) NULL COMMENT '最近一次回访操作人ID',
+  visited_at DATETIME(3) NULL COMMENT '最近一次回访时间',
+  visit_count INT NOT NULL DEFAULT 0 COMMENT '累计保存回访次数',
+  created_at DATETIME(3) NOT NULL DEFAULT CURRENT_TIMESTAMP(3) COMMENT '创建时间',
+  updated_at DATETIME(3) NOT NULL DEFAULT CURRENT_TIMESTAMP(3) ON UPDATE CURRENT_TIMESTAMP(3) COMMENT '更新时间',
+  PRIMARY KEY(id),
+  UNIQUE KEY uk_ll_customer_visit_delivery(customer_id,delivery_order_id),
+  KEY idx_ll_customer_visit_list(customer_id,status,delivery_completed_at),
+  KEY idx_ll_customer_visit_delivery_no(customer_id,delivery_no)
+) ENGINE=InnoDB COMMENT='派送单维度客户回访记录';