优化连续追问的报价条件与订单指代

This commit is contained in:
2026-11-06 12:32:41 +08:00
parent 33e166b104
commit 0f01a4a833
16 changed files with 487 additions and 62 deletions
+24 -17
View File
@@ -340,6 +340,11 @@ def answer_query(message, conv_id):
if overview is not None:return overview
explanation=general_explanation(message)
if explanation:return {'t':explanation}
from .order_followups import answer_followup
followup=answer_followup(message,tenants,conv_id)
if followup is not None:
if '_order_reference' not in followup:return followup
references=[followup['_order_reference']]
count_intent = parse_count_query(message) if not references else None
if count_intent is not None:
return answer_count_query(count_intent,tenants,conv_id)
@@ -354,27 +359,29 @@ def answer_query(message, conv_id):
reference = references[0] if references else None
if not reference and conv_id and is_order_followup(message):
from .db import connect
from .customer_faq import is_acknowledgement
connection = connect()
try:
recent = connection.execute('SELECT role,content FROM messages WHERE conv_id=? ORDER BY id DESC LIMIT 12', (conv_id,)).fetchall()
recent = connection.execute('SELECT role,content FROM messages WHERE conv_id=? ORDER BY id DESC', (conv_id,))
for role, content in recent:
if role == 'user':
if is_acknowledgement(content):continue
earlier_references = extract_reference(content)
if earlier_references:
reference = earlier_references[0] if len(earlier_references) == 1 else None
break
if not is_order_followup(content):
break
if role == 'assistant' and content.startswith('__CARD__'):
try:
previous = json.loads(content[8:])
if previous.get('kind') == 'order':
reference = previous['no']
break
except (ValueError, KeyError, TypeError):
pass
finally:
connection.close()
for role, content in recent:
if role == 'user':
earlier_references = extract_reference(content)
if earlier_references:
reference = earlier_references[0] if len(earlier_references) == 1 else None
break
if not is_order_followup(content):
break
if role == 'assistant' and content.startswith('__CARD__'):
try:
previous = json.loads(content[8:])
if previous.get('kind') == 'order':
reference = previous['no']
break
except (ValueError, KeyError, TypeError):
pass
if not reference:
if mutation:
return order_login_response() if not tenants else {'t':'当前支持查询订单与物流轨迹;改址、取消等操作请联系人工客服办理,尚未修改订单。请提供入仓码。'}