精简聊天页面说明并静默恢复草稿

static/js/chat.js

@@ -142,9 +142,7 @@ uploadInput.onchange = function(){
             copy.className = "attachment-copy";
             const name = document.createElement("strong");
             name.textContent = data.name;
-            const hint = document.createElement("small");
-            hint.textContent = t("attachmentReady");
-            copy.append(name, hint);
+            copy.append(name);
             const remove = document.createElement("button");
             remove.type = "button";
             remove.className = "attachment-remove";
@@ -240,7 +238,7 @@ const I18N = {
         thinking: "正在思考中...",
         busyRetry: "服务繁忙，请稍后重试",
         sessionFail: "会话创建失败，请确认服务已启动",
-        autoWelcome: "您好！欢迎咨询柏悦物流智能客服，可以咨询运费、时效或联系人工客服。订单查询将在客户账号登录并关联后开放。",
+        autoWelcome: "您好！欢迎咨询柏悦物流智能客服，可以咨询运费、时效或联系人工客服。",
         humanHours: "人工客服工作时间：每天北京时间 8:00-22:00。当前为非工作时间，请留言，工作时间会尽快回复您。",
         offlinePrompt: "请输入您的留言：",
         offlineSaved: "留言已提交，工作时间（8:00-22:00）会尽快回复您。",
@@ -250,7 +248,6 @@ const I18N = {
         humanWaiting: "正在排队，消息将由人工客服接入后回复。您也可以返回 AI 继续咨询。",
         humanActive: "人工客服接待中，消息将发送给人工客服。",
         returnAI: "返回 AI 问答",
-        humanSent: "已发送给人工客服",
         humanSending: "正在发送给人工客服…",
         humanSendFailed: "消息未发送成功，内容已保留，请重试。",
         humanConnectFailed: "人工客服连接失败，请稍后重试。",
@@ -258,7 +255,6 @@ const I18N = {
         humanReturnFailed: "暂时无法结束人工会话，请重试。",
         historyLoading: "正在加载这段会话，请稍候…",
         historyLoadFailed: "会话未加载成功，请重新选择该会话重试，或新建对话。",
-        draftRestored: "已恢复这段会话的未发送草稿。",
         draftSaveFailed: "草稿暂时无法保存到当前浏览器，刷新前请保留输入内容。",
         attachmentUnavailable: "图片暂时无法访问，请重新发送附件。",
         recalled: "该消息已撤回",
@@ -268,7 +264,7 @@ const I18N = {
         networkFail: "网络连接中断，请检查网络后重试",
         stopped: "已停止生成",
         stoppedMark: "（已停止生成）",
-        inputPh: "请输入问题、订单号或入仓码…（Enter 发送，Shift+Enter 换行）",
+        inputPh: "输入问题、订单号或入仓码…",
         send: "发送",
         stop: "停止",
         copy: "复制",
@@ -280,17 +276,12 @@ const I18N = {
         retryAIOnly: "请先返回 AI 问答，再重答这条消息。",
         clickRetry: "点击重试",
         welcomeTitle: "物流问题，随时为您解答",
-        welcomeSub: "咨询运费、时效或联系人工客服。订单查询需关联客户账号。",
         welcomeEyebrow: "中欧 · 英国物流服务",
-        serviceScope: "中欧与英国专线咨询",
         serviceTag: "物流咨询服务",
-        quickLabel: "快捷咨询",
         footerTrack: "查订单",
         footerQuote: "专线报价",
         footerException: "异常处理",
         footerHuman: "联系人工",
-        disclaimer: "报价与时效仅供参考，请以客服最终确认为准",
-        keyboardHint: "Enter 发送 · Shift + Enter 换行",
         inputShort: "输入问题…",
         uploading: "附件正在上传，请稍候…",
         uploadFailed: "附件上传失败，请重新选择文件",
@@ -307,7 +298,6 @@ const I18N = {
         voiceEmpty: "没有识别到文字，请靠近麦克风重试。", voiceFailed: "语音输入失败，请重试或使用文字输入。",
         voiceTimeout: "语音处理超时，请重试。", voiceWait: "请等待当前操作完成后，再使用语音输入。",
         voiceDraft: "输入框还有未发送内容，请先发送或清空后再使用语音。",
-        attachmentReady: "已准备好，发送后将附在消息中",
         removeAttachment: "移除待发送附件",
         you: "您",
         assistant: "柏悦物流助手",
@@ -321,15 +311,12 @@ const I18N = {
         logisticsHistory: "物流轨迹",
         noLogisticsHistory: "暂无已发生的物流节点",
         estimatedTracking: "预计节点",
-        legacyTrackingNotice: "历史模拟轨迹，仅供演示，不代表真实订单。",
         order_inbound: "入仓码", order_shipment: "Shipment ID", order_country: "目的国",
         order_warehouse: "目的仓", order_transport: "运输方式", order_packages: "件数",
         order_weight: "申报毛重", order_volume: "申报体积", order_role: "订单层级",
         order_parent: "父订单号", order_updated: "来源更新时间",
         moreTracking: "展开全部轨迹",
         lessTracking: "收起较早轨迹",
-        quickSubs: ["关联客户账号后查询订单与轨迹", "了解线路、费用与预计时效", "咨询延误、签收或理赔问题", "进一步沟通您的物流需求"],
-        welcomeTip: "您可以直接输入问题，也可以点击下面选项快速提问。",
         hot: "热点问题",
         recent: "最近对话记录",
         sideCollapse: "收起侧栏",
@@ -357,7 +344,7 @@ const I18N = {
         thinking: "Thinking...",
         busyRetry: "Service busy, please try again later",
         sessionFail: "Failed to create session, please check the service is running",
-        autoWelcome: "Welcome to Baiyue Logistics. Ask about rates, transit times or human support. Order lookup will be available after signing in and linking a customer account.",
+        autoWelcome: "Welcome to Baiyue Logistics. Ask about rates, transit times or human support.",
         humanHours: "Our team is available daily, 08:00–22:00 China Standard Time (UTC+8). Please leave a message and we will reply during service hours.",
         offlinePrompt: "Please leave your message:",
         offlineSaved: "Message submitted. Our team will reply during service hours (08:00–22:00).",
@@ -367,7 +354,6 @@ const I18N = {
         humanWaiting: "You are in the queue. A team member will reply after joining, or you can return to AI chat.",
         humanActive: "You are chatting with our support team. Messages will be sent to a team member.",
         returnAI: "Return to AI chat",
-        humanSent: "Sent to our support team",
         humanSending: "Sending to our support team…",
         humanSendFailed: "Message not sent. Your text has been kept. Please retry.",
         humanConnectFailed: "Could not connect to our support team. Please try again.",
@@ -375,7 +361,6 @@ const I18N = {
         humanReturnFailed: "Could not end the support session. Please try again.",
         historyLoading: "Loading this conversation. Please wait…",
         historyLoadFailed: "Conversation could not load. Select it again to retry, or start a new chat.",
-        draftRestored: "Your unsent draft has been restored.",
         draftSaveFailed: "Your browser could not save this draft. Keep a copy before refreshing.",
         attachmentUnavailable: "Image unavailable. Please upload the attachment again.",
         recalled: "This message was recalled",
@@ -385,7 +370,7 @@ const I18N = {
         networkFail: "Connection lost, please check your network and retry",
         stopped: "Stopped",
         stoppedMark: "(Generation stopped)",
-        inputPh: "Ask a question or enter a tracking number... (Enter to send, Shift+Enter for newline)",
+        inputPh: "Ask a question or enter an order number…",
         send: "Send",
         stop: "Stop",
         copy: "Copy",
@@ -397,17 +382,12 @@ const I18N = {
         retryAIOnly: "Return to AI chat before regenerating this answer.",
         clickRetry: "Retry",
         welcomeTitle: "Your next shipment, made clearer.",
-        welcomeSub: "Ask about rates, transit times or human support. Order lookup requires a linked customer account.",
         welcomeEyebrow: "EUROPE & UK LOGISTICS",
-        serviceScope: "Europe & UK freight support",
         serviceTag: "Logistics support",
-        quickLabel: "Quick help",
         footerTrack: "Order lookup",
         footerQuote: "Get a quote",
         footerException: "Parcel issue",
         footerHuman: "Human support",
-        disclaimer: "Quotes and transit times are subject to final confirmation",
-        keyboardHint: "Enter to send · Shift + Enter for a new line",
         inputShort: "Message…",
         uploading: "Uploading your attachment…",
         uploadFailed: "Upload failed. Please select the file again.",
@@ -426,7 +406,6 @@ const I18N = {
         voiceFailed: "Voice input failed. Please try again or type your message.", voiceTimeout: "Voice input timed out. Please try again.",
         voiceWait: "Please wait for the current operation to finish before recording.",
         voiceDraft: "Please send or clear your existing draft before recording.",
-        attachmentReady: "Ready to attach to your next message",
         removeAttachment: "Remove pending attachment",
         you: "You",
         assistant: "Baiyue Assistant",
@@ -440,15 +419,12 @@ const I18N = {
         logisticsHistory: "Shipment tracking",
         noLogisticsHistory: "No actual shipment events available",
         estimatedTracking: "Estimated milestones",
-        legacyTrackingNotice: "Historical simulated tracking for demonstration only; this is not a real order record.",
         order_inbound: "Inbound code", order_shipment: "Shipment ID", order_country: "Destination country",
         order_warehouse: "Warehouse", order_transport: "Transport", order_packages: "Packages",
         order_weight: "Declared gross weight", order_volume: "Declared volume", order_role: "Order level",
         order_parent: "Parent order", order_updated: "Source updated",
         moreTracking: "View full tracking history",
         lessTracking: "Show recent updates",
-        quickSubs: ["Link a customer account to view orders and tracking", "Explore routes, rates and transit times", "Get help with delays, delivery or claims", "Discuss your shipping requirements"],
-        welcomeTip: "Type your question, or pick a quick option below.",
         hot: "Popular Questions",
         recent: "Recent Conversations",
         sideCollapse: "Collapse sidebar",
@@ -629,7 +605,7 @@ function welcomeHTML(){
     const kinds = ["track", "quote", "issue", "human"];
     const cards = q.map(function(question, index){
         const action = index === 3 ? 'data-human-support' : `data-question="${escHtml(question)}"`;
-        return `<button type="button" class="suggest-item" ${action}><span class="suggest-icon">${welcomeIcon(kinds[index])}</span><span class="suggest-copy"><strong>${question}</strong><small>${t("quickSubs")[index]}</small></span><span class="suggest-arrow" aria-hidden="true">↗</span></button>`;
+        return `<button type="button" class="suggest-item" ${action}><span class="suggest-icon">${welcomeIcon(kinds[index])}</span><span class="suggest-copy"><strong>${question}</strong></span><span class="suggest-arrow" aria-hidden="true">↗</span></button>`;
     }).join("");
     return `
             <div class="ai-welcome-card">
@@ -637,7 +613,6 @@ function welcomeHTML(){
                     <div class="ai-avatar">${welcomeIcon("box")}</div>
                     <div class="welcome-eyebrow">${t("welcomeEyebrow")}</div>
                         <h3>${t("welcomeTitle")}</h3>
-                        <p>${t("welcomeSub")}</p>
                 </div>
                 <div class="suggest-grid">${cards}</div>
             </div>
@@ -690,7 +665,7 @@ newChatBtn.onclick = function(){
     if(alreadyNew) inputDom.value = "";
     autoGrow();
     clearAttachment();
-    setComposerStatus(inputDom.value ? t('draftRestored') : '');
+    setComposerStatus('');
     chatDom.innerHTML = welcomeHTML();
     chatDom.scrollTop = 0;
     followLatest = true;
@@ -904,7 +879,7 @@ function openConversation(id){
         if(version !== conversationVersion) return;
         if(!Array.isArray(msgs)) throw new Error('History failed');
         openingConv = null;
-        setComposerStatus(inputDom.value ? t('draftRestored') : '');
+        setComposerStatus('');
         chatDom.innerHTML = "";
         if(!msgs.length){
             chatDom.innerHTML = welcomeHTML();
@@ -952,14 +927,6 @@ function fillTrackCard(el, card){
     head.appendChild(st);
     el.appendChild(head);
 
-    if(!isOrder){
-        const legacyNotice = document.createElement('p');
-        legacyNotice.className = 'order-data-notice';
-        legacyNotice.dataset.i18n = 'legacyTrackingNotice';
-        legacyNotice.textContent = t('legacyTrackingNotice');
-        el.appendChild(legacyNotice);
-    }
-
     if(isOrder){
         const fields = document.createElement('dl');
         fields.className = 'order-data-fields is-collapsed';
@@ -1242,7 +1209,7 @@ async function sendHumanMessage(content){
         addMsg(content, true);
         if(inputDom.value === draft){ inputDom.value = ''; autoGrow(); }
         if(window.__pendingImg === attachment) clearAttachment();
-        setComposerStatus(t(humanStatus === 'active' ? 'humanSent' : 'humanWaiting'));
+        setComposerStatus('');
         focusComposer();
         return true;
     }catch(error){