隔离美国报价口径,完善条件更正和订单分页

This commit is contained in:
2026-11-05 15:11:06 +08:00
parent f777867749
commit 97ec6ed44b
19 changed files with 548 additions and 81 deletions
+10 -38
View File
@@ -219,44 +219,14 @@ def answer_count_query(intent, tenants):
return {'t':text + f",其中 {counts['with_inbound']} 票已登记入仓码。", '_customer_data':True}
def answer_list_query(message, tenants):
"""Reuse bounded status parsing; list reads require an explicit customer scope."""
if is_lookup_help(message) or not re.search(r'订单|运单|\borders?\b|\bshipments?\b',message,re.I):
return None
if not re.search(r'列出|列表|全部|所有|\blist\b',message,re.I):
return None
if not tenants:
return order_login_response()
question=re.sub(r'列出|列表|全部|所有|\blist\b','多少',message,flags=re.I)
intent=parse_count_query(question)
if intent is None or intent['unsupported']:
return {'t':'暂不支持按这个条件列出订单。可查看全部订单或按履约中、已完成等业务状态查询。'}
scope=tenant_filter(tenant_ids=tenants)
if scope is None:
return order_login_response()
from .db import connect
connection=None
try:
connection=connect()
sql='SELECT order_no,inbound_code,status,warehouse_code FROM order_test_data WHERE 1=1'+scope[0]
values=scope[1]
if intent['status']:
sql+=' AND status=?';values=values+[intent['status']]
rows=connection.execute(sql+' ORDER BY id DESC LIMIT 21',values).fetchall()
if not rows:return {'t':'当前账号下没有符合条件的订单。','_customer_data':True}
lines=['您当前的订单列表'+('(先列出20票)' if len(rows)>20 else '')+':']
for number,inbound,status,warehouse in rows[:20]:
lines.append(f'- 入仓码:{inbound or "未登记"};订单号:{number};业务状态:{STATUS_LABELS.get(status,status)};目的仓:{warehouse or "未登记"}')
lines.append('发送入仓码可查询该票订单和物流轨迹。')
return {'t':'\n'.join(lines),'_customer_data':True}
except sqlite3.Error:
return {'t':'订单信息暂时无法读取,请稍后重试。'}
finally:
if connection is not None:connection.close()
def answer_list_query(message, tenants, conv_id=None):
from .order_listing import answer_list
return answer_list(message,tenants,conv_id)
def extract_reference(message):
# Explicit postal/monetary fields are not order identifiers, even if invalid.
message = re.sub(r'(?:手机号|手机号码|电话号码|联系电话|电话)\s*[::是为]?\s*(?:\+?86[-\s]?)?1[3-9]\d{9}', ' ', message)
message = re.sub(r'(?:邮编|zip(?:\s*code)?|post\s*code)\s*[::为是]?\s*[0-9-]+', ' ', message, flags=re.I)
message = re.sub(r'(?<![A-Za-z0-9_-])\d+(?:\.\d+)?\s*(?:万)?(?:USD|RMB|CNY|美元|美金|人民币|元)(?![A-Za-z0-9_-])',' ',message,flags=re.I)
message = re.sub(r'\[(?:图片|文件)\]/uploads/\S+|https?://\S+', '', message)
@@ -264,7 +234,7 @@ def extract_reference(message):
r'(?:[T ]\d{1,2}:\d{2}(?::\d{2}(?:\.\d+)?)?(?:Z|[+-]\d{2}:?\d{2})?)?'
r'(?![A-Za-z0-9_-])', ' ', message)
message = re.sub(r'(?<![A-Za-z0-9_.-])\d+(?:\.\d+)?\s*[*xX×]\s*\d+(?:\.\d+)?\s*[*xX×]\s*\d+(?:\.\d+)?'
r'(?:\s*(?:cm|mm|m|厘米|毫米|米))?(?![A-Za-z0-9_.-])', ' ', message, flags=re.I)
r'(?:\s*(?:inches|inch|in|cm|mm|m|英寸|厘米|毫米|米|["″]))?(?![A-Za-z0-9_.-])', ' ', message, flags=re.I)
message = re.sub(r'(?<![A-Za-z0-9_-])\d+(?:\.\d+)?\s*'
r'(?:kilograms?|kgs?|grams?|g|tons?|lbs?|磅|cbm|cm|mm|公斤|千克|克|吨|立方米|方|m[³3]|箱|件)'
r'(?![A-Za-z0-9_])', ' ', message, flags=re.I)
@@ -341,7 +311,7 @@ def is_tracking_request(message):
r'(?:物流|轨迹|进度)(?:查询|查一下|查下))')
personal = (r'(?:我的|(?:我)?(?:这|那)(?:票|个|单)|该)(?:货物?|包裹|快递|订单|运单)'
r'(?:现在|目前)?(?:到哪(?:里)?了?|什么时候(?:能|会)?到|何时能?到|多久能?到|'
r'签收了?(?:吗|没)|状态|进度|轨迹)(?:呢|吗|呀|啊)?')
r'(?:已)?(?:清关|开船|到港|出库|提柜)(?:了)?(?:吗|没|了吗|没有)?|签收了?(?:吗|没)|状态|进度|轨迹)(?:呢|吗|呀|啊)?')
english = (r'(?:where\s+(?:is|are)\s+my|track(?:\s+my)?|check(?:\s+my)?)\s+'
r'(?:parcels?|packages?|shipments?|orders?)(?:\s+(?:status|progress))?|'
r'what\s+is\s+my\s+(?:parcel|package|shipment|order)\s+(?:status|progress)')
@@ -386,9 +356,9 @@ def answer_query(message, conv_id):
if count_intent is not None:
return answer_count_query(count_intent,tenants)
if not references:
listed=answer_list_query(message,tenants)
listed=answer_list_query(message,tenants,conv_id)
if listed is not None:return listed
mutation=bool(re.search(r'改址|修改.*(?:收件|地址|订单)|收件地址.*改|(?:取消|删除).*(?:订单|运单)|(?:订单|运单).*取消',message))
mutation=bool(re.search(r'改址|改.*(?:收货|收件).*地址|修改.*(?:收件|地址|订单)|(?:收货|收件)地址.*改|(?:取消|删除).*(?:订单|运单)|(?:订单|运单).*取消',message))
if references and not tenants:
return order_login_response()
if len(references) > 1:
@@ -422,6 +392,8 @@ def answer_query(message, conv_id):
return order_login_response() if not tenants else {'t':'当前支持查询订单与物流轨迹;改址、取消等操作请联系人工客服办理,尚未修改订单。请提供入仓码。'}
if detail_question(message) and not is_lookup_help(message):
return order_login_response() if not tenants else {'t':'请提供入仓码,我先核对该票订单的实际物流记录。'}
if re.search(r'哪些.*(?:订单|运单)|(?:订单|运单).*(?:筛选|还没开船|未发货|已发货|未签收)',message) and not is_lookup_help(message):
return order_login_response() if not tenants else {'t':'暂不支持按这个物流条件批量筛选订单。可按业务状态查看列表,或提供入仓码逐票核对实际物流节点。'}
if is_tracking_request(message) or (not is_lookup_help(message) and re.search(r'(?:查|搜|看|找).*(?:订单|运单|物流轨迹|入仓码|入仓号)|(?:入仓码|入仓号).*(?:查|轨迹|状态)|订单状态|物流轨迹|shipment\s*id|'
r'(?:列出|搜索|所有|全部|多少|我的).*(?:订单|运单|入仓)|(?:订单|运单).*(?:多少|列表|查询|在哪|到哪|进度)|'
r'^\s*(?:查单|查询|查一下|帮我查一下)[。?!?!\s]*$|'