312 lines
17 KiB
JavaScript
312 lines
17 KiB
JavaScript
const test = require('node:test');
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const assert = require('node:assert/strict');
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const fs = require('node:fs');
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const path = require('node:path');
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const vm = require('node:vm');
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const flush = () => new Promise(setImmediate);
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async function customerPage(pageOptions = {}){
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const elements = new Map(), listeners = {}, intervals = new Map(), calls = [], hooks = {};
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let intervalId = 0, nextConvId = 1;
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class Element {
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constructor(){
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this.children = []; this.attributes = {}; this.value = ''; this.style = {};
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this.className = ''; this.dataset = {}; this.scrollHeight = 300; this.clientHeight = 300;
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this.listeners = {};
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this.classList = {
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contains: name => this.className.split(' ').includes(name),
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add: name => { this.className += ' '+name; },
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remove: name => { this.className = this.className.split(' ').filter(value => value !== name).join(' '); },
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toggle: (name, on) => { this.classList.remove(name); if(on) this.classList.add(name); },
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};
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}
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set innerHTML(value){ this.html = value; this.children = []; }
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get innerHTML(){ return this.html || ''; }
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set textContent(value){ this.text = value; this.html = ''; this.children = []; }
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get textContent(){ return (this.text || this.innerText || this.html || '')+this.children.map(child => child.textContent).join(''); }
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setAttribute(name, value){ this.attributes[name] = value; }
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getAttribute(name){ return this.attributes[name]; }
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addEventListener(name, callback){ this.listeners[name] = callback; }
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click(){ if(this.disabled) return; if(this.onclick) return this.onclick(); if(this.listeners.click) return this.listeners.click({target:this}); }
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appendChild(child){ child.parent = this; this.children.push(child); }
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append(...children){ children.forEach(child => this.appendChild(child)); }
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focus(){}
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querySelector(selector){
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return this.querySelectorAll(selector)[0] || null;
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}
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querySelectorAll(selector){
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const matches = element => {
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if(selector.startsWith('.')) return element.classList.contains(selector.slice(1));
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const id = selector.match(/data-human-message-id="(\d+)"/);
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return id && element.attributes['data-human-message-id'] === id[1];
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};
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return this.children.flatMap(child => [...(matches(child) ? [child] : []), ...child.querySelectorAll(selector)]);
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}
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closest(selector){
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if(selector === 'button[data-question]' && this.dataset.question) return this;
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if(selector === 'button[data-human-support]' && this.attributes['data-human-support'] != null) return this;
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return this.classList.contains(selector.slice(1)) ? this : this.parent && this.parent.closest(selector);
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}
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remove(){ if(this.parent) this.parent.children = this.parent.children.filter(child => child !== this); }
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}
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const element = key => { if(!elements.has(key)) elements.set(key, new Element()); return elements.get(key); };
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const quickButtons = [0, 1, 2].map(index => { const button = new Element(); button.dataset.questionIndex = String(index); return button; });
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const document = {
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body: new Element(), documentElement: {},
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getElementById: id => ['human-typing', 'imgPreview', 'recentChatWrap'].includes(id) ? null : element(id),
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querySelector: selector => element(selector), querySelectorAll: selector => selector === '[data-question-index]' ? quickButtons : [],
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createElement: () => new Element(),
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addEventListener: (name, callback) => { listeners[name] = callback; },
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};
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class TestDate extends Date { constructor(...args){ super(...(args.length ? args : [2026, 9, 29, pageOptions.hour ?? 12])); } }
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let state = {status:'active', messages:[]};
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const context = vm.createContext({
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document, console, Date:TestDate, navigator:{language:'zh-CN'}, AbortController, TextDecoder,
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requestAnimationFrame:callback => callback(),
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localStorage:{getItem:() => null, setItem(){}},
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window:{innerWidth:1200, addEventListener(){}, matchMedia:() => ({matches:false}), prompt:() => pageOptions.offlineMessage || null},
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setInterval: callback => { const id = ++intervalId; intervals.set(id, callback); return id; },
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clearInterval:id => intervals.delete(id), setTimeout(){}, clearTimeout(){},
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fetch: async (url, options) => {
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calls.push({url, body:options && options.body && JSON.parse(options.body)});
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if(hooks[url]) return hooks[url](options);
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if(url.startsWith('/api/human/poll') && hooks.poll) return hooks.poll(url);
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if(url.startsWith('/api/get_messages') && hooks.messages) return hooks.messages(url);
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if(url === '/stream_chat'){
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let read = false;
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return {ok:true, body:{getReader:() => ({read:async () => {
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if(read) return {done:true};
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read = true;
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return {value:new TextEncoder().encode('data: {"t":"测试 AI 回复"}\n\ndata: {"d":1}\n\n'), done:false};
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}})}};
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}
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const data = url === '/api/new_chat' ? {id:nextConvId++, welcome:'welcome'}
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: url === '/api/human/request' ? {ok:true, session_id:7}
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: url.startsWith('/api/human/poll') ? state
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: ['/api/rate', '/api/human/send', '/api/human/close', '/api/ticket'].includes(url) ? {ok:true}
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: url === '/api/get_history' ? (pageOptions.history || []) : [];
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return {ok:true, json:async () => data};
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},
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});
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for(const file of ['support.js', 'chat.js']){
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vm.runInContext(fs.readFileSync(path.join(__dirname, '../../static/js', file), 'utf8'), context, {filename:file});
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}
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listeners.DOMContentLoaded();
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await flush();
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if(pageOptions.human !== false) await context.window.showHuman();
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await flush();
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return {context, element, calls, hooks, quickButtons,
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setState:value => { state=value; },
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tick:async () => { Array.from(intervals.values()).forEach(callback => callback()); await flush(); },
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click:async button => { await button.click(); await flush(); },
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};
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}
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test('the final customer-visible reply is processed before closure and a rating can be submitted', async () => {
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const app = await customerPage();
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app.setState({status:'closed', messages:[{id:1, side:'agent', content:'最后一条回复'}]});
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await app.tick();
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const log = app.element('chatDom');
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assert.match(log.textContent, /最后一条回复/);
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assert.match(log.textContent, /人工客服已结束/);
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const rating = log.querySelector('.service-rating');
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assert.ok(rating);
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await rating.querySelector('.rating-choices').children[4].onclick();
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assert.match(rating.textContent, /感谢您的评价/);
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assert.equal(app.calls.find(call => call.url === '/api/rate').body.stars, 5);
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assert.equal(app.context.window.humanSid, 0);
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});
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test('recalling an earlier reply preserves newer replies in the customer log', async () => {
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const app = await customerPage();
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app.setState({status:'active', messages:[{id:1, side:'agent', content:'早先的回复'}, {id:2, side:'agent', content:'最新回复'}]});
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await app.tick();
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app.setState({status:'active', messages:[{id:3, side:'system', content:'该消息已撤回', recalled_id:1}]});
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await app.tick();
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const log = app.element('chatDom');
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assert.match(log.textContent, /该消息已撤回/);
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assert.match(log.textContent, /最新回复/);
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assert.doesNotMatch(log.textContent, /早先的回复/);
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});
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function response(data, status = 200){ return {ok:status >= 200 && status < 300, status, json:async () => data}; }
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test('all three footer questions leave the human queue and send to separate AI conversations', async () => {
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const app = await customerPage();
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for(const button of app.quickButtons) await app.click(button);
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const requests = app.calls.filter(call => call.url === '/stream_chat');
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assert.equal(requests.length, 3);
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assert.equal(new Set(requests.map(call => call.body.conv_id)).size, 3);
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assert.deepEqual(requests.map(call => call.body.msg), ['帮我查询物流轨迹', '欧洲海运专线报价', '包裹异常处理']);
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assert.equal(app.calls.filter(call => call.url === '/api/human/send').length, 0);
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assert.equal(app.context.window.humanSid, 0);
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assert.equal(app.element('human-session').hidden, true);
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});
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test('welcome and hot question buttons use the same AI routing as the footer', async () => {
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const app = await customerPage();
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for(const question of ['欧洲海运专线报价', '如何申请理赔？']){
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const button = app.element('question-'+question);
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button.dataset.question = question;
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app.element('chatDom').listeners.click({target:button});
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await flush();
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}
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const requests = app.calls.filter(call => call.url === '/stream_chat');
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assert.deepEqual(requests.map(call => call.body.msg), ['欧洲海运专线报价', '如何申请理赔？']);
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assert.equal(app.calls.filter(call => call.url === '/api/human/send').length, 0);
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});
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test('the welcome contact button opens the human queue and does not send an AI question', async () => {
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const app = await customerPage({human:false});
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const button = app.element('contact-card');
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button.setAttribute('data-human-support', '');
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app.element('chatDom').listeners.click({target:button});
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await flush();
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assert.equal(app.calls.filter(call => call.url === '/api/human/request').length, 1);
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assert.equal(app.calls.filter(call => call.url === '/stream_chat').length, 0);
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assert.equal(app.element('human-session').hidden, false);
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});
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test('new chat clears human routing and the next quote is sent to AI', async () => {
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const app = await customerPage();
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await app.click(app.element('.new-chat-btn'));
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await app.context.window.fillInput('请报价，30KG发往美国FBA仓');
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await flush();
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assert.equal(app.calls.find(call => call.url === '/stream_chat').body.msg, '请报价，30KG发往美国FBA仓');
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assert.equal(app.calls.filter(call => call.url === '/api/human/send').length, 0);
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assert.equal(app.context.window.__busy, false);
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});
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test('opening AI history clears the human session and retains that conversation id', async () => {
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const app = await customerPage({history:[{id:9, title:'之前的对话', ctime:'2026-10-29 12:00'}]});
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await app.click(app.element('historyWrap').children[0]);
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await app.context.window.fillInput('请继续回答这个问题');
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await flush();
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assert.equal(app.calls.find(call => call.url === '/stream_chat').body.conv_id, 9);
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assert.equal(app.context.window.humanSid, 0);
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const authors = app.element('chatDom').querySelectorAll('.message-author');
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assert.ok(authors.some(author => author.innerHTML.includes('data-i18n="assistant"')));
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});
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test('a repeated quick click while a new conversation is being created sends only once', async () => {
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const app = await customerPage({human:false});
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let resolve;
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app.hooks['/api/new_chat'] = () => new Promise(done => { resolve=done; });
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app.quickButtons[0].click();
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app.quickButtons[0].click();
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assert.equal(app.calls.filter(call => call.url === '/api/new_chat').length, 1);
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resolve(response({id:12, welcome:'welcome'}));
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await flush();
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assert.equal(app.calls.filter(call => call.url === '/stream_chat').length, 1);
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});
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test('a late conversation creation cannot replace the newest quick question', async () => {
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const app = await customerPage({human:false});
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let resolve, count=0;
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app.hooks['/api/new_chat'] = () => ++count === 1 ? new Promise(done => { resolve=done; }) : response({id:22, welcome:'welcome'});
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app.quickButtons[0].click();
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await app.click(app.quickButtons[2]);
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resolve(response({id:21, welcome:'welcome'}));
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await flush();
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const requests = app.calls.filter(call => call.url === '/stream_chat');
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assert.equal(requests.length, 1);
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assert.equal(requests[0].body.conv_id, 22);
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assert.equal(requests[0].body.msg, '包裹异常处理');
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assert.equal(app.context.window.__busy, false);
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});
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test('a late history response cannot overwrite the latest quick conversation', async () => {
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const app = await customerPage({history:[{id:9, title:'旧会话', ctime:'2026-10-29 12:00'}]});
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let resolve;
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app.hooks.messages = () => new Promise(done => { resolve=done; });
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await app.click(app.element('historyWrap').children[0]);
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await app.click(app.quickButtons[1]);
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resolve(response([{role:'user', content:'旧会话的内容不应显示'}]));
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await flush();
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assert.doesNotMatch(app.element('chatDom').textContent, /旧会话的内容不应显示/);
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assert.match(app.element('chatDom').textContent, /测试 AI 回复/);
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});
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test('a delayed human connection cannot capture a newly selected AI topic', async () => {
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const app = await customerPage({human:false});
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let resolve;
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app.hooks['/api/human/request'] = () => new Promise(done => { resolve=done; });
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const connecting = app.context.window.showHuman();
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await flush();
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await app.click(app.quickButtons[1]);
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resolve(response({ok:true, session_id:8}));
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await connecting;
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assert.equal(app.context.window.humanSid, 0);
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assert.equal(app.element('human-session').hidden, true);
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assert.equal(app.calls.filter(call => call.url === '/stream_chat').length, 1);
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});
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test('repeated contact clicks create one human request and show a visible queue state', async () => {
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const app = await customerPage({human:false});
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await Promise.all([app.context.window.showHuman(), app.context.window.showHuman()]);
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assert.equal(app.calls.filter(call => call.url === '/api/human/request').length, 1);
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assert.equal(app.element('human-session').hidden, false);
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assert.match(app.element('human-session-label').textContent, /正在排队/);
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});
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test('the contact shortcut outside service hours submits a ticket without entering human mode', async () => {
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const app = await customerPage({human:false, hour:23, offlineMessage:'请明天跟进报价'});
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await app.context.window.showHuman();
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assert.equal(app.calls.filter(call => call.url === '/api/human/request').length, 0);
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assert.equal(app.calls.find(call => call.url === '/api/ticket').body.content, '请明天跟进报价');
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assert.match(app.element('chatDom').textContent, /留言已提交/);
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assert.equal(app.context.window.humanSid, 0);
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});
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test('a failed human send preserves the text and makes retry possible', async () => {
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const app = await customerPage();
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app.hooks['/api/human/send'] = () => response({ok:false}, 503);
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await app.context.window.fillInput('请确认这批货的价格');
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assert.equal(app.element('input-text').value, '请确认这批货的价格');
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assert.match(app.element('composer-status').textContent, /内容已保留/);
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assert.equal(app.element('send-button').disabled, false);
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});
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test('a duplicate human send cannot submit an in-flight message twice', async () => {
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const app = await customerPage();
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let resolve;
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app.hooks['/api/human/send'] = () => new Promise(done => { resolve=done; });
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const first = app.context.window.fillInput('请确认时效');
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await app.context.window.fillInput('请确认时效');
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assert.equal(app.calls.filter(call => call.url === '/api/human/send').length, 1);
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resolve(response({ok:true}));
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await first;
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assert.equal(app.element('input-text').value, '');
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});
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test('returning to AI explicitly closes the human session and preserves the conversation', async () => {
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const app = await customerPage();
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await app.click(app.element('return-ai'));
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await app.context.window.fillInput('请继续解答');
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await flush();
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assert.equal(app.calls.filter(call => call.url === '/api/human/close').length, 1);
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assert.equal(app.calls.find(call => call.url === '/stream_chat').body.conv_id, 1);
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assert.equal(app.context.window.humanSid, 0);
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});
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test('a stale human poll cannot append messages to a newly selected AI topic', async () => {
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const app = await customerPage();
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let resolve;
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app.hooks.poll = () => new Promise(done => { resolve=done; });
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await app.tick();
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await app.click(app.quickButtons[1]);
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resolve(response({status:'active', messages:[{id:1, side:'agent', content:'旧人工会话的回复'}]}));
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await flush();
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assert.doesNotMatch(app.element('chatDom').textContent, /旧人工会话的回复/);
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});
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test('human poll failures are visible and clear after the connection recovers', async () => {
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const app = await customerPage();
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app.hooks.poll = () => Promise.reject(new Error('Disconnected'));
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await app.tick();
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assert.match(app.element('composer-status').textContent, /连接中断/);
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delete app.hooks.poll;
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await app.tick();
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assert.equal(app.element('composer-status').hidden, true);
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});
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