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# Repository Guidelines
## Project Structure & Module Navigation
Use `am.py` for CLI/WSGI, `logistics_chat/` for business code, and `static/css/`/`static/js/` for page assets. [Architecture](docs/architecture.md) defines module contracts and extraction rules.
| Area | Files and search anchors |
|---|---|
| AI | `logistics_chat/chat_service.py`: `create_chat_stream`; `logistics_chat/ai_client.py`: `post_completion` |
| Voice input | `static/js/voice.js`: `ChatVoice.create`; `logistics_chat/speech_service.py`: `transcribe_recording`, `baidu_transcribe`; `logistics_chat/routes/speech.py` |
| Guest identity | `static/js/visitor.js`: bootstrap and cookie recovery; `logistics_chat/visitor_service.py`: owner checks; `routes/visitor.py`: customer human support |
| Customer login | `logistics_chat/customer_service.py`: sessions, default customer bootstrap, order conversation binding; `routes/customer.py`; `static/js/customer.js`: login and logout |
| Chat drafts | `static/js/drafts.js`: `ChatDrafts.create`; `chat.js`: `flushDraft`, `restoreDraft`, startup recovery |
| Knowledge | `logistics_chat/knowledge.py`: `knowledge_list`, `search_knowledge`; `docs/knowledge.md` |
| Pricing | `logistics_chat/pricing.py`: `RATES`, `calc_freight`; `logistics_chat/rates_extra.py` |
| Tracking | `logistics_chat/tracking.py`: `extract_tracking_no`, `build_track`, `CARD_PREFIX` |
| Order test data | `logistics_chat/order_data.py`: `lookup_order`, `answer_query`, `import_records`; `scripts/import_order_test_data.py` |
| Persistence | `logistics_chat/db.py`: `init_db`, `save_message`; `logistics_chat/history_service.py` |
| Human support | `logistics_chat/human_service.py`: lifecycle, transfer, notes, recall; `logistics_chat/routes/human.py` |
| Business / files | `logistics_chat/business_service.py`, `logistics_chat/file_service.py`; `logistics_chat/routes/` |
| UI | `templates/`; `static/css/theme.css`: tokens; page CSS; `static/js/chat.js`: `doSend`, `I18N`; `static/js/admin.js`: `poll`, `sendReply`, `setChatView`; `admin_tools.js`: notes, transfer, search; `support.js`: emoji, notifications, rating |
| Startup / hooks | `logistics_chat/__init__.py`: `create_app`; `config.py`: `default_config`; `hooks.py`, `runtime.py` in that package |
| CLI / tests | `start.bat`: `probe_python`; `scripts/`, `tests/`, `examples/requests/` |
| Deployment | `Jenkinsfile`, `Dockerfile`; `deploy/gray_config.py`: `GrayConfig`; publish/activate/TLS scripts; `docs/deployment.md` |
## Efficient Search & File Boundaries
Start with mapped files, then follow callers. Prefer symbols over saved line numbers. `rg --files` includes untracked source; respect ignored runtime data.
```powershell
rg --files
rg -n -F -e 'calc_freight' -e '/api/human/' logistics_chat static/js
```
Routes adapt HTTP; services compose rules, persistence, and model calls. Keep pure rules independent of Flask. Preserve URL/SSE/storage contracts and update navigation after moves.
## Build, Test, and Development Commands
Run from the repository root:
```powershell
py -3 -m venv .venv
.\.venv\Scripts\python.exe -m pip install -r requirements.txt
Copy-Item .env.example .env # First run only; set DEEPSEEK_API_KEY inside .env.
.\.venv\Scripts\python.exe am.py
.\.venv\Scripts\python.exe -m unittest discover -s tests -v
```
`start.bat` prefers active `VIRTUAL_ENV`; verify with `start.bat --check-python`. No frontend build is required.
## Coding Style & Naming Conventions
Use four-space Python indentation, `snake_case`, `UPPER_SNAKE_CASE` constants, and JavaScript `camelCase`. Preserve Chinese terminology. No formatter/linter is configured.
## Testing Guidelines
Use `tests/test_<feature>.py` and `test_<behavior>`. Mock DeepSeek; configure temporary database/upload/backup/log paths before `create_app`. Pytest: `.\.venv\Scripts\python.exe -m pytest -v`; Linux/macOS: `.venv/bin/python -m pytest -v`.
Tests run `tests/frontend/admin.test.cjs`, `chat.test.cjs`, `voice.test.cjs`, `visitor.test.cjs`, and `drafts.test.cjs` when Node.js is available; no npm dependencies. Baidu ASR uses FFmpeg on PATH or `FFMPEG_BIN`; provider calls are mocked in tests.
## Commit & Pull Request Guidelines
History uses concise Chinese summaries. Keep commits focused. PRs explain behavior, validation, linked issues, and UI screenshots.
## Security & Configuration Tips
Never commit credentials or runtime/customer data. Revoke exposed keys. Keep `uploads/.gitkeep`. Startup reads root `.env`; environment variables override it. Restart after changes. `create_app` initializes storage unless `INITIALIZE_RUNTIME=False`; order and staff tables start empty. The requested default customer account is separate from staff and stores only a password hash. Default HOST is `0.0.0.0`; Linux deployment binds loopback. Staff authentication relies on Nginx: protect staff and unknown routes by default and expose only the owner-checked customer allowlist. Never expose the upstream port publicly. Guest keys authorize public chat history, never customer orders. Order facts and sensitive conversation history require the server-validated customer and tenant; never accept tenant claims from client input. Do not assign unowned legacy records to a new visitor.